I Would Certainly Recommend Armstrong

5 / 5 stars

I would certainly recommend Armstrong to a friend.  Thanks to Belinda, she really came through on this!

John W.

Impressed

5 / 5 stars

I definitely rate you 10; I am very impressed with the professionalism of your company & definitely would refer your company to a friend.

Julie C.

Timely and Accurate

5 / 5 stars

Rating your service and attention with a 10, because the attention was immediate, everything required was attended in a timely and accurate.  We knew of you because our customer requires our products to carry this type of sugar analysis.

Edna P.

Very Satisfied

5 / 5 stars

I am very satisfied. I like the quick return. My reports come in layman’s terms, which I really appreiciate. I am extremely pleased with your work and your service. I look forward to working more with you this year.

Kelly P.

No Problems

5 / 5 stars

I’ve had no problems with collecting samples or with the reports you send back. It was great to see how you guys operate and to know what happens at the lab when we send in the samples. I really enjoyed the class. Thanks for the call.

Ernest S.

Very Responsive

5 / 5 stars

Everything is so great. I’ve had a bit of a lull, but I just got a call to pull another fluid sample. We have plenty of kits on-hand. Everyone at the lab has been very responsive any time I call, so I really appreciate that. Thank you for the call.

Leigh R.

Perfect

5 / 5 stars

I have been working with Dr. Wouters for many years, and you guys do a great job. The report was perfect, and our results came out just as we suspected. We don’t do a whole lot of outside lab work, but when we do, I always call Kelly for a quote.

Cheril N.

Simple

5 / 5 stars

Everything went good, you guys made the process more simple. FedEx took a while, but once it got picked up, you guys were really quick with the turnaround. I’m interested in lunch & learn you’re hosting in Houston.

Byron B.

Quick Turnaround

5 / 5 stars

It’s great, we have all the supplies we need. You guys are really quick with the turnaround, and both us and our clients apreciate that.

Eli M.

Timely Manner

5 / 5 stars

We have been using you for years. You have been very helpful, responsive, and everything is done in a timely manner. We have no complaints for the services we use from you.

Donna F.

Everyone was very friendly

5 / 5 stars

Everyone was very friendly and personable, and I got my results back quickly.  We don’t do many projects like this one, but if we ever have something similar, we’ll be sure to give you guys a call!

Jim B.

I Would Definitely Recommend Armstrong

5 / 5 stars

Thanks Ben, I would definitely recommend Armstrong Lab. One thing I appreciate the most is someone is always available and willing to answer any questions or concerns.

Gary F.

Enlightening

5 / 5 stars

Thank you for sending the certificates. Greatly appreciate the lunch that was provided. In addition, for enlightening us on the services that Armstrong Lab does in making our job easier. Will be rendering your service on a case next week and future cases as well.

Joseph B.

Continuing Education Seminar

5 / 5 stars

Thank you very much Charllotte. I know we did find the seminar informative and beneficial. I have provided your website and contact information to our appraisers in El Paso and Albuquerque, as well the teams in Austin, San Antonio, Houston, Louisiana, and Oklahoma.

Randy J.

Thank You For All You Did

5 / 5 stars

Thank you for all you did for our unit. It was very beneficial for me and I know for some of the other appraisers that didn’t know about your company and the services you provide. I have used ya’ll many times but seeing the info you presented will help me in the future to provide better samples for Armstrong to screen. I hope management will try to schedule more classes across the board to provide other appraisers this info to use in their daily operations also.

Tommy H.

Great Job

5 / 5 stars

I have been using you guys for years, even when I worked at my most previous place of employment, so I know I can count on you to do a great job for me.

Walter L.

Appreciation

5 / 5 stars

Marion, once again I want to express my appreciation for your support to the NTS/AIHA yesterday.  Thank you!

Stevan P.

So Great To Work With

5 / 5 stars

“You guys have been so great to work with in the past, and I look forward to working with you more in the future!”

Colin E.

Responsive

5 / 5 stars

“Thanks to you and your staff for turning this stuff around and being responsive!”

Rick A.

Top Notch

5 / 5 stars

This was my first time to use your services.  Your paint transfer sample collection kits are top notch!

Peter S.

Lunch & Learn Seminar

5 / 5 stars

Thanks for the lunch and meeting yesterday.  Your support of the local IH section is much appreciated.  Thank you.

Stevan P.

P.S. I have been meaning to tell you that the venue you use does an excellent job of catering.

Many Years

5 / 5 stars

I give you a ten!  My company has used your company for many years.  I can’t think of a referral right now, but if I do, you’ll be the first to know.

Brad P.

Kind Regards

5 / 5 stars

Thank You for your prompt response. I rate your services a 10. Kind Regards to all the supporting staff.

Avelaino M.

Your Company Deserves a 10

5 / 5 stars

Please note that your company deserves a 10. I never have any problems with your company.

Colleen F.

Fast Response, Professional Service

5 / 5 stars

I can not believe the level of professionalism Armstrong Forensic Laboratory has demonstrated to me in the last 24 hrs. I pride myself in doing a great job for my clients. With the assistance of Armstrong Forensic Laboratory, I feel as if I have partnered with professionals that go the extra mile. I would like to personally thank Charllotte Armstrong for the fast response, professional service, and making me feel like a member of the Armstrong family. Thank you very much. P.S. I already got my packages.

Ben N.

It’s A 10 Again!

5 / 5 stars

It’s a 10 again. I have worked with Armstrong for more than 20 years and will continue to do so. Keep up the great work!

Bob R.

Astounded

5 / 5 stars

I was astounded at the extremely personalized service that I received from each and every person that I had contact with at your Lab. They were very helpful and the analyses were very timely and related very well to my expectations. I do not conduct very many IH surveys that involve air or wipe sampling these days. But, when I do need sample analyses, your Lab will be the only one I will count upon. Please feel free to use me as a reference to any clients who may need to speak to someone who has used your services. I want to mention that I have used a large, well known lab on prior occasions, and have had long lapse times, billing issues, not really very friendly conversations, and felt unsure of the results reported. Therefore, it was just great to find the Armstrong Team. I will certainly recommend you to my colleagues. Thank you for your excellent, professional service.

Ed C.

Absolutely Satisfactory

5 / 5 stars

Everything was absolutely satisfactory. I don’t do a whole lot of arson fires, but when I do, I send my samples straight over to you. I’ve very happy with you guys, and I’ve been using for for about 25 years.

Mark B.

Outstanding!

5 / 5 stars

Outstanding! I appreciate everything you do for us as a client. It gets better each time I use you. Thank you and I appreciate the call.

Scott M.

Impeccable, As Always

5 / 5 stars

The service and reports have been impeccable, as always!

Mark W.

I Appreciate Your Staff

5 / 5 stars

Thanks. Everything is good! Just wanted to reiterate the importance of turnaround time on sample results. Seems to be one of the most important issue with our clients. The faster we know what’s going on the faster they can make a claims decision. Also I wanted to say I appreciate your staff going the extra mile to do things accurately and correctly.

Michael G.

Highly Recommend Armstrong Forensic

5 / 5 stars

Thank you so much for all the help and services y’all have provided us. The expertise and knowledge we receive from Armstrong is priceless. At every step or question, your company always explains what’s going to take place, how it’s going to be tested, and what kind of values we might expect if in normal ranges or outside the normal values. If someone comes across your company and is looking for comments to help them choose Armstrong, please feel free to give them my contact info, and I’d be happy to certainly talk to them and highly recommend Armstrong Forensic.

Greg J.

Long Relationship

5 / 5 stars

We have enjoyed a long relationship with Armstrong through several companies and look forward to continuing. Welcome to the family, from the extended family.

Edward R.

Nothing But Good Things

5 / 5 stars

I had nothing but good things to tell him [another client] about Armstrong. I don’t have a lot of lab analysis work that I subcontract out, but when I do, I use you guys. Been very happy with the services I receive from you all. The next time I’m in your office I’ll stop by and introduce myself. Thanks for reaching out.

Dyana L.

Thank You For Reaching Out To Me

5 / 5 stars

Thank you for reaching out to me. You guys are great! I live in Arlington, so it is very convenient for me to stop by and pick up the sample containers, pull the sample myself and then drop the samples off the next day. Currently, we only have the need to sample our waste water annually. If anything changes, I will let you know. Thanks again.

Debbie E.

Criminal Arson Investigator

5 / 5 stars

Everything went the way is should. I’ve known Dr. Armstrong for a long time, he testified for me in an investigation in 1985 back when I was still a criminal arson investigator. Everything is great and I really appreciate the call!

Greg T.

I Am Quite Happy

5 / 5 stars

In regards to Armstrong’s customer service, I am quite happy. Whenever I have questions about sampling protocols or media, somebody (usually Dr. Mike or John) finds the answer for me. Thanks for checking up on us!

Christina E.

Everything Went Great

5 / 5 stars

Everything went great! I really appreciate it. I got a chance to use your vehicle fluid sample collection kit and I really liked it. I’ve already received my replecement kit as well. Thank you for the call, I really appreciate that!

Paul D.

We Always Give You A Call

5 / 5 stars

I just received the report yesterday and hadn’t had a chance to look it over yet, but I’m sure everything is great because we’ve used Armstrong in the past. We don’t select a different lab over yours, we just don’t have many projects like this one, but when they do pop up, we always give you a call!

Deborah W.

Everything Worked Out Well

5 / 5 stars

Yes, everything was very good, it was fast and everything worked out well. Thank you for calling!

Lauro G.

Service: Forensic Analysis
Rating:5 out of 5 based on 24 user reviews.